◆ Legal
TERMS OF SERVICE
Last Updated: May 15, 2026

Summary

ClockIt is in beta, so there may be bugs. We do our best to keep your data safe but can't guarantee it. AI insights and tax estimates are helpful tools but not professional advice. Always consult a tax pro before filing. Don't try to break or abuse the App. We can update these terms; we'll tell you when we do. If we have a dispute, we try to work it out informally first. Full details below.

Welcome to ClockIt: Shift Tracker (the "App"), developed and operated by Jonathan Bowen, an individual based in North Carolina, with the support of authorized collaborators Alexander Nuttle and Daniel Martinez Moreno (collectively, "we," "us," or "our"). Jonathan Bowen is the sole legal operator and is solely responsible for the App. By creating an account or using the App, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

1. Beta Software

ClockIt is currently in beta. By using it, you understand and agree that:

  • The App is a work in progress and may contain bugs or errors
  • Features may change, be removed, or become unavailable without notice
  • Data loss is possible, though we take reasonable steps to prevent it
  • We may collect diagnostic information to improve the App, as described in our Privacy Policy
  • Beta access may be revoked at any time

We strongly recommend you do not rely on the App as your sole record of work, earnings, or tax information.

2. Account & Eligibility

To use ClockIt, you must:

  • Be at least 18 years old
  • Provide accurate registration information
  • Keep your login credentials secure
  • Be responsible for all activity under your account
  • Reside in a jurisdiction where the App is legally available

We make no representation that the App is available or appropriate for use in all locations. You may not share your account, use someone else's account, or create accounts using false information.

3. Acceptable Use

You agree NOT to:

  • Use the App for any unlawful purpose
  • Attempt to reverse engineer, decompile, or extract source code
  • Bypass security measures, rate limits, or access controls
  • Use the App to harass, threaten, or harm others
  • Submit false, misleading, or malicious content
  • Attempt to access other users' accounts or data
  • Scrape, copy, or systematically extract data from the App
  • Use the App or its underlying technology to create a directly competing product (reverse-engineering for compatibility is permitted under applicable law)
  • Overload our systems or interfere with other users' access
  • Use automated tools (bots, scripts) to interact with the App without permission

We reserve the right to suspend or terminate accounts that violate these terms.

4. Your Content

You retain ownership of content you create in the App (shift notes, settings, data). By using ClockIt, you grant us a limited, non-exclusive license to:

  • Store, process, and display your content within the App
  • Process your content through AI services (Anthropic Claude API) to generate insights
  • Use anonymized, aggregated data to improve the App

We do not claim ownership of your individual data and will not sell personally identifiable information. We may use anonymized, aggregated statistics (e.g., "average tips by region") for product improvement. This data cannot be traced back to you.

Authorized collaborators listed at the top of these Terms may access account data solely for the purpose of supporting users, debugging issues, and improving the App. They are bound by the same confidentiality obligations as the operator.

5. AI Content & Tax Estimates

ClockIt uses AI to generate insights, recaps, and shift analysis. These features are provided as a helpful tool but should not be the sole basis for financial, tax, or career decisions.

  • AI insights may be inaccurate, incomplete, or misleading
  • AI-generated content does not constitute professional advice of any kind
  • You should not make significant life, financial, or career decisions based solely on AI insights
  • Content sent to AI services is processed in real time and is not used to train AI models

Tax Disclaimer (READ CAREFULLY)

ClockIt provides tax estimation features based on simplified calculations and publicly available federal and state tax rate information. These estimates are NOT tax advice.

Tax estimates DO NOT account for:

  • Itemized deductions or credits
  • Filing status complexities (married filing jointly/separately, head of household)
  • Dependents
  • State-specific variations beyond standard rates
  • Local or municipal taxes
  • Prior tax obligations or carryovers
  • Self-employment tax nuances
  • Retirement account contributions
  • Healthcare deductions
  • Any individual circumstances unique to your tax situation

DO NOT FILE TAXES BASED ON CLOCKIT ESTIMATES. Always consult a qualified Certified Public Accountant (CPA), Enrolled Agent (EA), or tax professional before filing.

We are NOT responsible for:

  • Tax penalties, interest, or fees resulting from reliance on ClockIt estimates
  • IRS or state tax authority audits
  • Financial losses from incorrect tax calculations
  • Decisions made based on estimated income or tax projections

6. Subscription & Payment

ClockIt is offered with both free and Pro tiers. Core features (logging shifts, viewing your history, basic insights) are available without subscription. The Pro tier unlocks additional features as described below.

  • During the beta period, Pro access may be granted at our discretion
  • Pricing: Once launched, ClockIt Pro will be available as a monthly subscription. Exact pricing will be displayed in the App and on the relevant app store before purchase. Subscriptions automatically renew at the same price unless canceled at least 24 hours before the renewal date.
  • Pro features include (subject to change): tax estimation, extended history, multiple workplaces, advanced AI insights and recaps, CSV and PDF export, and other premium features as announced
  • iOS: Payments are processed by Apple via the App Store and are subject to Apple's terms. Refunds are handled by Apple per their policies. You can cancel through your Apple ID settings.
  • Android: Payments are processed by Google via Google Play and are subject to Google's terms. Refunds are handled by Google per their policies. You can cancel through your Google Play subscriptions settings.
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial billing periods or unused subscription time
  • Price changes will be communicated in advance per the relevant app store's requirements

Notifications

If you enable push notifications, we may send you shift reminders, weekly or monthly recaps, and occasional product updates. You can disable notifications at any time in your device settings.

7. Intellectual Property

The App, its design, features, source code, content, and branding (including "ClockIt") are owned by Jonathan Bowen and protected by U.S. and international intellectual property laws, including copyright, trademark, and trade secret laws.

You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the App without our prior written permission.

Content Removal (DMCA)

If you believe content in the App infringes your copyright or violates these Terms, contact us at contact@theotterlab.com with:

  • A description of the content and its location in the App
  • The basis for your claim (which right has been violated and how)
  • Your contact information
  • A statement of good-faith belief that the use is unauthorized
  • A statement, under penalty of perjury, that the information is accurate and you are authorized to act

8. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy of AI-generated content or tax estimates
  • Uninterrupted, error-free, or secure service
  • Security from unauthorized access
  • Compatibility with all devices or operating systems

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOCKIT AND ITS DEVELOPER (JONATHAN BOWEN) SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of data, profits, revenue, or business opportunities
  • Damages resulting from tax filings, financial decisions, or actions based on App content
  • Damages from third-party services (Supabase, Anthropic, Apple, Google, Expo, etc.)
  • Damages resulting from unauthorized access to your account
  • Service interruptions, errors, or downtime

Our total liability for any claim related to the App shall not exceed the greater of $50 USD or the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law, and some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless ClockIt and Jonathan Bowen from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
  • Content you submit through the App
  • Your willful misconduct or gross negligence
  • Any tax filings, financial decisions, or actions taken based on App content

11. Termination

  • You may stop using the App at any time and delete your account from within the App
  • We may suspend or terminate your access at any time, for any reason, including violation of these Terms or discontinuation of the App
  • Upon termination, your right to use the App ceases immediately
  • Sections that by their nature should survive termination (Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution) will survive

12. Dispute Resolution

Informal Resolution

Before filing any formal claim, you agree to first contact us at contact@theotterlab.com to attempt to resolve the dispute informally. Most disputes can be resolved this way within 30 days.

Binding Arbitration

Any dispute arising from these Terms or your use of the App that cannot be resolved informally will be resolved through binding arbitration, except for:

  • Small claims court matters
  • Intellectual property disputes
  • Disputes seeking injunctive or equitable relief

Arbitration will be conducted in North Carolina, in English, under the rules of the American Arbitration Association.

Opt-Out of Arbitration

You may opt out of binding arbitration by emailing contact@theotterlab.com within 30 days of accepting these Terms. Your email must include your name, account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other terms.

Class Action Waiver

You agree to resolve disputes on an individual basis. You waive any right to participate in a class action, class arbitration, or representative action.

Jury Trial Waiver

To the extent permitted by law, you waive any right to a jury trial.

13. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles. Subject to the Dispute Resolution section above, any disputes will be resolved in the state or federal courts located in North Carolina.

14. Changes to These Terms

We may update these Terms as the App evolves. Material changes will be communicated through an in-app notification at least 7 days before they take effect. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the App and may delete your account.

15. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, governmental action, internet outages, or infrastructure failures of third-party services we depend on.

16. Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign or transfer our rights and obligations under these Terms to any successor entity or affiliate, including in connection with a merger, acquisition, or business transfer (such as the formation of a limited liability company). Your account and these Terms will continue to apply under the new entity.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and ClockIt regarding your use of the App.

19. Contact

Questions about these terms? Reach out directly.

Email: contact@theotterlab.com
Operator: Jonathan Bowen
Location: North Carolina, United States